How long does it take to get an ILL?
Answer
Please know that the ILL staff is dedicated to getting your items as quickly as possible. There are two factors that determine the speed of ILL fulfillment:
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if the lending library is within the VIVA (Virginia) Consortium, then we usually can get articles within 2 days and books within 4 days.
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If the lending library is out-of-state or a public library, then we usually can get articles and books within a week or so.
Once an order is placed, the patron will receive an email confirmation from the ILL librarian with an approximate time of arrival.
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Welcome to our ILL Frequently Asked Questions page! Visit our Library Services and Special Collections FAQ pages as well. Feel free to contact us at any time!