How do I communicate about my order? Can I call? Text?


The interlibrary loan service communicates through your campus email account. 

The ILL librarian will send you an email confirmation when an order is placed; and, the ILL librarian will send an email when the item has arrived and is ready for pick up at the circ desk.  If the item is not available, the ILL librarian will help students find related materials.  You can reply to any of the ILL librarian's emails with questions or concerns.  We are here to work with you.

When your item is due, you will receive automated messages from the library circulation system. Please do not reply to these.  If you need a renewal, please email 

  • Last Updated Feb 16, 2022
  • Views 35
  • Answered By Vickie Montigaud-Green

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Welcome to our ILL Frequently Asked Questions page! Visit our Library Services and Special Collections FAQ pages as well. Feel free to contact us at any time!