Library Services FAQ: Interlibrary Loan FAQs

Patrons are responsible for returning items in the same condition in which they were received.  Normal wear and tear is expected. But, these are the nononos:  highlighting, pen or pencil notes, coffee or liquid stains, dog-earred page corners, busted spines, and several torn pages. 

The ILL office inspects each item as they come in.  We will place a damage report inside the front cover to acknowledge the extent of the damage, so that patrons are not held responsible.  If the item is damaged and you do not see a report, please email ILL@bridgewater.edu.

The lending library determines the replacement cost and processing fees.